Contacting Zoho Corporation

Support

Support and maintenance are ZohoCorp's key competencies. To ensure that you get an immediate solution to the problem.

User Forum:

We have an active forum that immediately addresses issues reported. We recommend the use of forums for healthy communication and knowledge sharing for registered and non-registered users. QEngine Forum can be accessed at http://forums.manageengine.com/test-automation/qengine

Technical support: 

For obtaining technical support, please post your questions to the QEngine technical forum http://forums.manageengine.com/test-automation/qengine

To automatically zip the required log files for debugging and send an email to QEngine support, click the Support tab and from the Support page, click the Support Information File link to zip the logs files and send an email to QEngine support.

Also, please provide the following information while sending support mails:

• Release version of the product (Ex. QEngine, Release 6.0)

• Build Number

• Operating System and version

• JDK version

• Stack traces, if any

• Debug messages or hex dumps, if any

• CLASSPATH environment variable, if applicable

• and any other information.

This helps us provide faster responses to your query.

Sales

For sales and product licensing inquiries, please use the contact information available in the following URL.

http://www.zohocorp.com/contact.html

You can also send e-mail to sales@manageengine.com or call ZohoCorp headquarters at the following numbers

Telephone: +1-888-720-9500

Fax: +1-925-924-9600

Note: Please request for Sales, when you call us at the above mentioned phone number.

Zoho Corporation Corporate Headquarters

ZohoCorp, the Internet Management Infrastructure Company™ is the leading provider of open, scalable, extensible and cross-platform management solutions for managing the Internet and e-commerce infrastructure. ZohoCorp solutions range in scope from optical and core internetworking management systems, Cable Modem, DSL, Storage, Security Management to E-Commerce Application Management. In each of these fast-growing markets, ZohoCorp is the leading provider of technology.

 Contact Information

Web Site	http://www.zohocorp.com
Zoho Corporation Headquarters	Zoho Corporation 4900 Hopyard Rd., Ste 310 Pleasanton, CA 94588, USA Phone: +1-888-720-9500 Fax: +1-925-924-9600 Email: sales@manageengine.com
ZOHO Development Center	ZOHO Development Centre 11 Sarathy Nagar, Vijayanagar, Velachery, Chennai 600 042 INDIA Phone: +91-44-22431115 (10 lines) Fax: +91-44-22435327 Email: sales@manageengine.com

Feedback

 We welcome your feedback that will help us improve the product and provide future enhancements. Post your feedback at: http://forums.manageengine.com/test-automation/qengine or click the Feedback link in the Web UI to send an email to us.